Support / Contact
Questions deserve
a straight answer.
Pre-sales, setup, updates, or a problem that refuses to leave — send the details. We will point you to the useful next step.
INBOX / Tell us what you are building and where it got stuck.
WPPlugin / Support intake
OPEN
A TICKET.
No question too early.
Send a note
Tell us what you are building.
Give us enough context to skip the scripted answer: product name, site setup, what you expected, and what happened instead.
Choosing between products? Ask before you buy.
Need a hand getting a WordPress site ready? Include the goal.
Something is not behaving? Include the URL and the exact symptom.
Common answers
Before you press send.
Short version first. If your situation is different, send it anyway.
How many sites can I use Astra Pro on?
Astra Pro lifetime access covers unlimited websites, with manual installation and updates. The Premium Setup service covers one website.
What does the setup service cover?
We install and configure the premium stack on one WordPress website, then hand it back ready for your content and next steps.
Can I ask a question before buying?
Yes. Pre-sales questions are exactly what this form is for. Tell us what you need the product to do.
What is the refund window?
Purchases come with a 7-day refund policy. Send the request through the form with your order details.
How do updates work?
Check the update policy on the product page. Astra Pro lifetime access uses manual updates; the Premium Setup service includes automatic updates on one website.
No pressure
Need the product
first?
Browse the store, compare the products and services, then come back with anything unclear.
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